Terms & Conditions - Bedlinen - luxury embroidered bedlinen by Lyn Shailer

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By placing an order with us you will be deemed to have read, understood and agreed to these terms and conditions. These terms and conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This web site and our terms and conditions have been designed for use within the United Kingdom and under UK law.

A Contract between the customer and Lyn Shailer Company for the sale of our products will only exist once an order has been accepted, processed and dispatched, at which point the buyers credit card will be charged for the value of the goods dispatched including postage where appropriate, and the goods have been adopted. This does not affect the customer's statutory rights. Prices and availability of goods is subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen - please refer to our returns policy, below.

You may normally cancel your order, once accepted by us, for any reason within 7 days of delivery of the products; made to order items excepted. To do so you must give us written notice, including email, within that 7 day period. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. Cancelled items must be returned to us in the manner set out below and which must be received by us complete, in perfect condition, unused, and in their original packaging.

If you are not entirely delighted with the products that you have chosen you may return them to us within 28 days of receipt. We will be more than happy to offer you an exchange or, at our option, a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging. This does not apply to the  'made to order' embroidered items - please see below 'RETURNS'.

Return item in perfect order and place in the parcel a letter stating reason for return and request either exchange or refund and post to: Lyn Shailer, Hafod School House Llanerfyl, Welshpool, Powys. SY21 0JH. When returning items you are advised to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. We will only refund or provide an exchange for the costs of postage should the item returned be faulty.

Embroidered products on this website are 'made to order' - returns can only be accepted if the product is faulty.

All payments are made through credit card/Paypal. Please allow up to 28 working days from the date of your order for delivery of your products. For all our deliveries, a signature will be required.

We take every care to ensure that the description and specification of our products are correct at the time of going to press.
A swatch of the fabric is available prior to purchase if requested. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
To the fullest extent permitted by the law and except in respect of death or personal injury caused by negligence on the part of Lyn Shailer Company, its directors or any employees of Lyn Shailer shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever whether caused by negligence on the part of Lyn Shailer Company, its directors, employees or agents or otherwise) which arise out of or in connection with the use of this website. We will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of our obligations in relations to the products ordered by you, if the delay or failure was due to any cause beyond our reasonable control. This does not affect your statutory rights.

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Lyn Shailer Company or its content and technology providers or their respective owners.

The copying modification distribution reproduction or incorporation into any other work of part or all of the material available on this website in any form is prohibited.

Lyn Shailer
Hafod School House
SY21 0JH

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